Dear Valued Customer,
At Maid Cleaning For You, we are committed to delivering exceptional service to all our clients. To help us manage appointment rescheduling and cancellations effectively, we kindly ask that you submit your requests through our appointment rescheduling form. Please be aware that we can only process these requests during our regular business hours, Monday to Friday, 8 am to 5 pm. We appreciate your understanding and cooperation as we strive to maintain our high standards of service.
Your cooperation in providing ample notice for any changes to your appointment is greatly appreciated. This enables us to better accommodate our clients and keep our technicians’ schedules full, resulting in satisfied customers and a happy team. Additionally, it helps prevent any potential cancellation or skip fees.
Thank you for choosing Maid Cleaning For You. We look forward to serving you soon.
Best regards,
The Maid Cleaning For You Team
Appointment Reschedule or Skip Form “*” indicates required fields
Rescheduling Policy: To ensure a thorough and consistent cleaning experience, we encourage clients to maintain their regularly scheduled appointments. If you need to reschedule, please use our appointment reschedule form. This form is required for all rescheduling requests.
Depending on the frequency of your service, additional time may be needed to bring your home back to its desired condition during our next visit. Therefore, a skip fee of $35.00 will be added to your next cleaning.
Please note that rescheduling requests made within the 48-business-hour cancellation window will incur a cancellation fee (refer to our cancellation policy). However, if you reschedule your cleaning within the same week as the original appointment (within 7 days), no additional charges will apply.
Cancellation and Lockout Policy:
At Maid Cleaning For You, we value the time of both our employees and clients. As such, we uphold a strict 48-business-hour cancellation policy. If you need to cancel or reschedule your appointment, please do so at least 48 business hours before your scheduled cleaning. This allows us to offer the time slot to other clients. If you cancel or reschedule within the 48 business hour window, 50% of the total service fee will be charged.
Please be aware that same-day cancellations, inability to access your home upon arrival, or turning our employees away at the door will result in the full service fee being charged. This is due to the short notice, which prevents us from filling the appointment slot.
We appreciate your understanding and cooperation as we continue to provide top-quality cleaning services.
